FAQs

How do i request an estimate?

You can request an estimate by filling out our online form. Once submitted, our team will review your request and provide an estimate based on the details you share. We offer both online estimates and in-person walkthroughs, depending on your preference and the scope of the project.

Do you refund the walkthrough cost if I choose not to move forward?

For most projects, the walkthrough is optional and based on your preference. If you request an in-person walkthrough and decide not to proceed with our services, the walkthrough fee is nonrefundable. However, if you move forward with the project, the fee will be credited toward your total project cost.

What if my project request isn’t included in your list of services?

If you're unsure whether your project falls within our scope of work, feel free to contact us directly—by phone, email, or by submitting an estimate request (preferred). We’re happy to review your needs and let you know if it’s something we can help with.

Can you help with electrical and plumbing repairs?

Yes, we offer a range of minor electrical and plumbing services. For a general overview, please visit our Plumbing & Electrical page. If your project falls outside our scope, we’re happy to connect you with a trusted partner who specializes in that type of work.

Do you offer a warranty on your services?

Yes. While we’re confident in the quality and durability of our work, we offer a 1-year warranty on our services to ensure your satisfaction. If any issues arise related to the work we performed, we’ll make it right.

What areas do you service?

We proudly serve Syracuse and surrounding areas throughout Onondaga County, including (but not limited to) Baldwinsville, Brewerton, Camillus, Cicero, East Syracuse, Fayetteville, Liverpool, North Syracuse, Phoenix, and Solvay. If you're unsure whether your home falls within our service area, feel free to reach out.